Free Shipping On All U.S. Orders Over $99, Delivery Within 6 Business Days ( Anywhere in the Continental U.S. Excluding Alaska, Hawaii, Puerto Rico & International orders)!
1. How to package?
We will ship by UPS/USPS/ EMS/DHL/FedEx/KCS,
2. Could we have any discount on postage?
Yes, of course, we are the VIP customer of International expresses, so we can have a preferential price of the shipping. Please contact with us for detail, if you want.
3. How many days does it take?
Normally, it takes 3-5 business days to delivery within the U.S.A. based on the shipping method you choose while checking out.
4. How to calculated does the postage?
Postage is calculated in accordance with the weight, so buy more and save more! For example, the DHL express charge is almost the same price for 1 or 5 items with the package, so the heavier the parcel, the cheaper the shipping cost of per KG.
5. About the delivery time?
We always process orders as soon as we receive the order with payment and delivery within 3-5 business days within the U.S.A.
6. Tell me the shipping cost before order ？
The shipping cost depends on the weight, delivery way (USPS, EMS, DHL, TNT, UPS) and destinations but you can choose the shipping method during checkout. If needed, you can contact us anytime. We will also check all the express and suggest the most reasonable way for you.
7. About the Local taxes and import duties ？
Local taxes and import duties may be incurred in some countries and are not included in the amounts shown. The buyer or recipient of the shipment is responsible for all such taxes and duties. Our products are sold worldwide and we cannot guarantee that they meet the import requirements of every country. If in doubt, please check with your country's customs office prior to ordering.
8. How to get tax less or free upon import ？
Any import charges or fees are the buyer's responsibility. In order to ensure you receive your order tax less or free upon import, we will declare it as a “GIFT” or “SAMPLE” with a lower value. This lower price does not reflect the total price you paid or the market value of the product and may not apply to countries with different tariff rules. If need to using the true value, or any other requests, please write down the information on the “Notes” when you complete order.
9. Is there any extra charge from you?
We would not charge an extra fee other than actual wholesale price and corresponding shipping fee. Meanwhile, we would not responsible for any bank charge of your payment. The order price does not include Custom tax. We'll try our best to help our clients avoiding customs taxes, but because of the complexity of different countries’ Custom tax policy, we are not sure if your package can pass custom without tax.
10. Why sometimes I can't check on the website of express after receiving the tracking number?
Because sometimes express delays on updating the information on their website. So please be patient and check it sometime later.